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Swimming Pool at Water's Edge Apartments, Florida

Frequently Asked Questions

Frequently Asked Questions

Maintenance

Before move-in, the apartment is professionally cleaned, carpets are shampooed, paint is refreshed as needed, and any necessary repairs are completed.

Yes. Our maintenance team is available on site to assist with service requests and repairs.

Please submit a work order through the resident portal on our website. You may also email our office staff if that is more convenient.

Emergency issues are typically responded to within 2 hours. Standard work orders are usually completed within 48 hours after they are received.

No. You do not need to be present for a service technician to perform the work.

Call emergency maintenance after hours, come by the office to be let in to the home

Yes. You are welcome to decorate your apartment as long as any changes comply with your lease agreement.

Amenities

The property offers a heated pool, year-round hot tub, gas grill, firepit, dog park, monthly community events, a 24-hour fitness facility, 24-hour game room, business center, and a little library.

The pool and deck are available daily from 10:00 AM to 10:00 PM.

Yes. Parking is available for residents.

There is a $300 pet deposit and $35 per month in pet rent.

Each apartment includes a stove, refrigerator, dishwasher, garbage disposal, washer, and dryer.

No. This property does not offer furnished apartments.

Yes. Short-term leases are offered at this property.

Yes. Corporate leases are offered at this property.

Yes. Packages can be held at the leasing office for residents.

Each unit includes its own washer and dryer.

Yes. We welcome your pets here.

Yes. Please contact the office for the full list of pet restrictions.

Yes. The community includes a pet park for residents and their pets to enjoy.

You can check availability online at www.unionheightsapartments.com.

The fitness center is open 24 hours a day,

The gym includes treadmills, stair machines, recumbent bikes, free weights with benches, two cable machines, and medicine balls.

Yes. Quiet hours are enforced, and certain communal spaces may have usage fees.

Admin

Applications are typically approved within 72 hours.

Up-front costs may include a $200 admin fee, rent or prorated rent, pet deposit, prorated pet rent, and either a security deposit or Leaselock fee.

Rent can be paid with certified funds, personal check, or through the online resident portal.

No. Renter’s insurance is not required.

To set up utilities like water, gas, electricity, and sewer, contact Colorado Springs Utilities online or by phone at (719)?448-4800.

You may choose any provider available in the area.

Guests may stay for up to 14 days and must follow the same rules as residents.

No. Subletting is not permitted.

If you break your lease, a fee equal to one month’s base rent will apply.

Applicants must have a total household gross monthly income that is equal to or greater than 2x the monthly rent.

No. Tours are free for all prospective residents.

Walk-ins are welcome, but appointments are also available for your convenience.

The management office is open Monday through Friday from 9:00 AM to 6:00 PM and Saturday from 10:00 AM to 5:00 PM.

You can apply online through the website or in person at the leasing office.

Log in to the resident portal on our website and link a bank account or credit card to make payments.

Yes. Some monthly fees may apply depending on selected services or amenities.

No. We do not offer discounts for longer leases or prepaying rent.

Location/Directions

Yes. Public transportation is available within close proximity to the buildings.

The community is near shopping centers, restaurants, mini-golf, a mall, theaters, and provides easy access to I-25.

The community is located in Colorado Springs School District 11 (D11).

Yes. There are bike trails accessible near the community.

From Austin Bluffs, take Union Boulevard, turn right on Ranch Drive, then right on Nightingale Drive. From Academy Boulevard, take the first left on Ranch Drive, then turn right on Nightingale Drive.

The nearest cross street is Union Boulevard and Ranch Drive.

The nearest dog park is about 4 miles from the community.

Residents can shop at the mall, King Soopers, Trader Joe’s, University Village Shops, Costco, and Sprouts.

The nearest coffee shop is Starbucks, located less than a mile from the property.

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